Privacy Policy
This Privacy Policy describes how (Swiss Step) collects, uses, and discloses your personal information when you visit the Site or make a purchase from the Site.
Contact Us
If after reviewing this Policy you have additional questions, would like more information about our privacy practices, or would like to make a complaint, please contact us via email support@swissstep.com.
Collection of Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information listed below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Minors
The Site is not intended for anyone under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian who believes that your child has provided us with personal information, please contact us at the address above to request deletion.
Sharing of Personal Information
We share your personal information with service providers who help us deliver our services and fulfill our contracts with you, as described above.
Use of Personal Information
We use your personal information to provide you with our services. This includes: offering products for sale, processing payments, shipping and fulfilling your order, and informing you of new products, services, and offers.
Lawful Basis
If you are a resident of the European Economic Area (EEA), we process your personal data in accordance with the General Data Protection Regulation (GDPR) based on the European legal bases.
Retention
If you place an order through the Site, we will retain your personal data for our records until you ask us to delete that data. For more information about your right to erasure, see the "Your Rights" section below.
Automated Decision-Making
If you are a resident of the EEA, you have the right to object to processing that relies solely on automated decision-making (including profiling) where that decision-making has a legal effect on you or otherwise significantly affects you.
We [DO/WILL] use fully automated decision-making that has a legal or otherwise significant effect on the Customer Data. Our processor uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
GDPR
If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated or deleted. If you wish to exercise any of these rights, please contact us using the contact information above.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use several different types of cookies, including functional, performance, advertising, and social media or content cookies. Cookies improve your browsing experience by enabling the website to remember your actions and preferences (such as login and regional settings). This means that you do not have to re-enter this information each time you return to the website or navigate from one page to another. Cookies also provide information about how people use the website, for example whether it is their first visit or whether they return frequently.
Changes
We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.